FAQ
Common questions
Everything you need to know about Kindled AI training. Can't find your answer? Get in touch.
About the Training
- What is Kindled?
- Kindled is a hands-on AI training platform for organizations. It teaches teams how to use Claude AI effectively through a structured 4-module curriculum with interactive exercises, real-world tasks, and a permanent organizational AI playbook. It's not a lecture series or webinar — it's a real program with real practice.
- What AI tool does the training cover?
- The training focuses on Claude AI by Anthropic. You'll learn prompt engineering, workflow automation with Google Workspace, Claude Projects for knowledge management, Custom Styles for organizational voice, and practical workplace applications. The skills you learn transfer to other AI tools as well.
- Who is this training for?
- Kindled is designed for non-technical teams at organizations of all sizes — nonprofits, synagogues, churches, schools, small businesses, and enterprises. If your team uses tools like Google Workspace or Microsoft 365 and wants to work more efficiently with AI, this program is for them.
- Do participants need technical experience?
- No. The program starts from the very basics — what AI is, how it works, and how to set up your account. No coding or technical background is required. If you can write an email, you can do this training.
- What will my team learn?
- Teams learn AI fundamentals, prompt engineering, how to connect Claude to existing tools (Google Workspace, data exports), how to build organizational knowledge bases with Claude Projects, how to create Custom Styles for consistent voice, and how to build a lasting AI playbook for continued use after the training ends.
Program Structure
- How long is the training program?
- The program consists of 4 modules with 40+ lessons. Self-serve learners have 30 days of platform access to move at their own pace. Guided learners meet biweekly with their instructor over approximately 8 weeks.
- What are the four modules?
- Module 1 (Foundations) covers AI literacy, account setup, and prompt engineering basics. Module 2 (Practical Workflows) teaches tool integration and data handling. Module 3 (Building Systems) focuses on Claude Projects, SOPs, and organizational voice. Module 4 (Creative Applications) explores advanced use cases and builds your team's AI playbook.
- Is the training customized for our organization?
- Yes. Every organization gets lesson content personalized with their name, tools, workflows, staff roles, and real scenarios. The exercises use tasks relevant to your team's actual work, not generic examples.
- What's the difference between self-serve and guided training?
- Self-serve gives you 30 days of access to the full curriculum — same expert-crafted content, interactive exercises, and progress tracking, all at your own pace. Guided training adds live instructor-led sessions, biweekly meetings, personalized feedback, and a custom organizational AI playbook built with your trainer.
- Can individual team members go at different paces?
- Yes. Each person has their own login with individual progress tracking. Some may finish in a week, others may spread it across the full 30 days. The platform tracks each person's completion independently.
Pricing & Access
- How much does the training cost?
- Self-serve access is $149 per person with 30 days of platform access. Guided and on-site training are custom-priced based on team size and needs. All tiers include the same expert-crafted curriculum.
- Can I try it before buying for my whole team?
- Yes. You can purchase a single self-serve seat for $149 to experience the full program before rolling it out to your team. Many organizations start this way.
- How do team members get access?
- After purchasing, you'll receive an invite link to share with your team. Each person creates their own account and gets immediate access to the curriculum. For self-serve, each team member pays $149 individually through the invite link.
- What happens after the 30 days?
- You can renew your access for another 30 days at $99 per person. If you don't renew, platform access ends — but the skills, prompts, and workflows your team learned are theirs to keep. Guided training participants also receive a permanent organizational AI playbook document.
Technical Requirements
- What do participants need to get started?
- A computer with a web browser and an email address. That's it. Participants will create a free Claude AI account during the first module. No software installation is required.
- Does my organization need a Claude AI subscription?
- Participants can start with Claude's free tier, which is sufficient for the training exercises. Some organizations choose to upgrade to Claude Pro ($20/month) for higher usage limits, but it's not required to complete the program.
- Does the training work with Google Workspace and Microsoft 365?
- Yes. Module 2 covers integration with Google Workspace in detail. The same principles apply to Microsoft 365, and the exercises can be adapted to either platform.
About the Instructor
- Who created the Kindled curriculum?
- Ben Greenberg — a developer educator with over a decade in developer relations and technical education, and a decade before that as an ordained rabbi and non-profit leader. He's the author of Vector Search with JavaScript (Pragmatic Bookshelf) and Torah && Tech, a Docker Captain, and a Ruby Central board member. His unique background bridging organizational leadership and technology is what makes the Kindled approach different.
- Who leads the guided training sessions?
- Ben Greenberg leads all guided and on-site training sessions personally. He brings 25+ conference talks across four continents and experience building programs reaching over 500,000 developers.
Ready to get started?
Jump in with self-serve access or get in touch to discuss guided training.